Counselling with
Barbara Riddell

Chessington & Surbiton

07906 576167

What's worrying you?


Does life feel like one struggle after another?

Are you feeling anxious, depressed, having problems with your relationships?  Or perhaps you're snapping at everyone or relying too much on alcohol to get through the day?  Or is there a deeper issue in your life?  Maybe you feel lost, lonely (even if you are in a relationship), or don't feel you know who you are. Whatever the problem, there's no need to suffer alone.  

I know it's a big step to come to counselling - I've been there myself!  And how scary it can be to trust a complete stranger with your innermost thoughts.  My aim is to make you feel safe, heard and understood and I will listen to you in a warm and non-judgemental way.  I don't give advice - instead, I will encourage you to explore your worries more deeply so that you can understand yourself better.  We often don't realise how stuck in our ideas we can be, or that we are repeating the same unhelpful behaviours again and again.

This is a time for you - where you can talk in complete confidence.

Issues I can help with include:

  • Anger management
  • Anxiety and depression - often the two go together.
  • Addictions (alcohol, drugs, online gambling). 
  • Lack of self-confidence, feeling worthless.
  • Bereavement.
  • Difficulties in relationships.
  • Childhood issues - including abuse and trauma.
  • Mental health issues such as bipolar disorder and borderline personality disorder - as well as adults with autism/Asperger's.
  • Women questioning their sexuality, wondering if they are gay or lesbian, and what that might mean for their lives.

I am a fully qualified and experienced counsellor.  I am a Registered Member of the British Association for Counselling & Psychotherapy (BACP).

Contact me now for a free confidential chat:

t:   07906 576167


I promise I will get back to you!



I work in Chessington and Surbiton:

Chessington - The Surrey Centre for Natural Health, 9a Mansfield Road, Chessington, KT9 2PJ.  Free street parking. Times: 8am - 8pm, Monday to Thursday.

Surbiton - 96 Ditton Road, Surbiton KT6 6RH.  Free parking in road opposite.  Times: Tues 8-10am and Wed 5-7pm only.

How much?

  • Counselling costs £50.  
  • You can pay in cash or by debit or credit card.
  • I am an approved practitioner with Vitality Health insurance.



How many sessions will I need?

This depends on how complex the issues are that you're facing. Many people find an improvement in 6 to 12 sessions, although it usually takes many more sessions to get to the heart of your problems. 

How long is a counselling session?

Each session is 50 minutes.  You usually come once a week, at the same time on the same day, although I will always aim to fit in with your schedule. 

What's the difference between counselling & psychotherpy?

Good question!  Sometimes, not a lot.  But counsellors tend to see people for a shorter time (up to 12 weeks) than psychotherapists, who may see clients for many months, sometimes years.

Can you read my mind?

No!  People sometimes think counsellors can read minds.  We can't!  Counsellors encourage you to talk openly about your worries, fears and concerns so you can live a happier, more fulfilled life.

Contact me!

Email me

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The details on this form are collected and stored securely. Full details regarding my compliance with General Data Protection Regulations can be found in my Privacy Policy and Website Terms & Conditions. 

Counselling with Barbara Riddell

07906 576167

I am on the following listings of counsellors:


About Me

Professional training & qualifications

  • Level 5 Diploma in Therapeutic Counselling
  • Level 3 NVQ in Health & Social Care (specialising in Substance Misuse) 
  • Level 3 in Counselling Skills
  • Level 2 in Counselling Skills
  • Master's Degree in Cultural Studies
  • First Class BA (Hons) degree in Contemporary Cultural Studies

Why I became a Counsellor

I spent over 20 years in the fast-paced world of Public Relations and Journalism, working in London PR consultancies.  Eventually I burnt out and took a career break to study for a university degree.  I then worked in mental health, setting up and running a number of service user groups in mental health and addictions.  I have also worked as a tutor at the University of Surrey.   My own mental health issues led me to receiving many years of therapy.  It was this that sparked my interest in training to be a counsellor. 

Privacy Policy

Privacy Policy

General Data Protection Regulation (GDPR) is a change in legislation about how I collect and store information about you. I am registered with the IOC (Information Commissioner’s Office) which means I have agreed what information about you I collect and how I use it. Their register is available to the public and you can access it here:

  • Information I collect about you: your name, age, mobile phone number, email address and sometimes your postal address and GP address, via my website, email contact from various counselling directories on which I am listed (mainly Counselling Directory), Google searches. I may have further details about you from payment cards used to pay me. 
  • How I use your information: I do not share any of these details about you with any third party, expect when I am legally obliged to do so (eg when I am ordered to by a Court of Law, or in the case of your and/or another person’s safety – see page 1). I make brief notes of our sessions together and use only your initials, with no other identifying information about you. I keep these on my password-protected PC. 
  • Legal basis for keeping your personal information: I keep your mobile phone number, email and possibly your postal address so that I can communicate with you (for making appointments, sending you the Counselling Agreement and any other documents we agree that we will share). 
  • How I store and process your personal information: I store your contact details (mobile phone number and email address) on my mobile phone and on my PC. My PC is a desktop, so stays in the same place; it is password-protected and no-one else has access to it. I store my client notes in a cloud-based system (Dropbox) which is also password-protected. No-one else has access to my mobile phone. 
  • Your right to see information I hold on you and your right to be forgotten: You can ask to see the information I hold on you (eg our session notes) at any time and you have the right to withdraw your consent to me holding this information, except when I am legally obliged to do so (as stated above); my insurance provider requires me to hold session notes for 7 years, after which they will be destroyed. 
  • Your rights in relation to personal data
  • Under the GDPR, you have the right to see and access all of the personal data I hold on you. You have the right to correct this information, ask for it to be deleted, and make a complaint about how I process your data to the Information Commissioner’s Office ( (I can only delete information I hold on you after the 7 years required by my insurer).

Site Content


Detail your services

If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.

Announce coming events

Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.

Display real testimonials

Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.

Promote current deals

Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.

Share the big news

Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.

Display their FAQs

Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.