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Is life one struggle after another?

Are you feeling  anxious, depressed?  Or maybe you're drinking too much or having problems in your relationships?   


Maybe you feel lost, lonely or don't know who you are. Whatever the problem, there's no need to suffer alone.  


I know it's a big step to come to counselling - I've been there myself!  And I know how scary it can be to trust a complete stranger with your innermost thoughts.  


I will listen to your worries without judging you - whatever the problem.     I don't give advice - instead, I will encourage you to explore yourself  more deeply so that you can understand yourself better.  


Issues I have helped with include:

  • Lack of self confidence
  • Anger management 
  • Anxiety 
  • Depression
  • Drinking, using drugs or  gambling 
  • Feeling worthless.
  • Childhood issues - including past abuse and trauma.
  • Rape and sexual ause
  • Mental health issues - eg bipolar disorder and borderline personality disorder 
  • Adults  with autism/Asperger's.
  • Women questioning their sexuality, wondering if they are gay.


I'm a fully qualified and experienced counsellor and  a Registered Member of the British Association for Counselling & Psychotherapy (BACP).


Contact me now for a free confidential chat:

t:   07906 576167

e:  b.riddell@hotmail.co.uk   


I promise I will get back to you!


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Where? When? How much?

I work at: The Surrey Centre for Natural Health, 9a Mansfield Road, Chessington, KT9 2PJ.  


Appointments during the day or evening.


Cost is £50 a session which last 50 minutes.  You can pay in cash, by debit or credit card. 


I am an approved practitioner with Vitality Health Insurance.

Email me

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The details on this form are collected and stored securely. Full details regarding my compliance with General Data Protection Regulations can be found in my Privacy Policy and Website Terms & Conditions. 

Counselling with Barbara Riddell

07906 576167

I am on the following directories:

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Professional training & qualifications

  • Level 5 Diploma in Therapeutic Counselling
  • Level 3 NVQ in Health & Social Care (specialising in Substance Misuse) 
  • Level 3 in Counselling Skills
  • Level 2 in Counselling Skills
  • Master's Degree in Cultural Studies
  • First Class BA (Hons) degree in Contemporary Cultural Studies

Privacy Policy

General Data Protection Regulation (GDPR) is a change in legislation about how I collect and store information about you. I am registered with the IOC (Information Commissioner’s Office) which means I have agreed what information about you I collect and how I use it. Their register is available to the public and you can access it here: https://ico.org.uk/about-the-ico/what-we-do/register-of-fee-payers/

  • Information I collect about you: your name, age, mobile phone number, email address and sometimes your postal address and GP address, via my website, email contact from various counselling directories on which I am listed (mainly Counselling Directory), Google searches. I may have further details about you from payment cards used to pay me. 
  • How I use your information: I do not share any of these details about you with any third party, expect when I am legally obliged to do so (eg when I am ordered to by a Court of Law, or in the case of your and/or another person’s safety – see page 1). I make brief notes of our sessions together and use only your initials, with no other identifying information about you. I keep these on my password-protected PC. 
  • Legal basis for keeping your personal information: I keep your mobile phone number, email and possibly your postal address so that I can communicate with you (for making appointments, sending you the Counselling Agreement and any other documents we agree that we will share). 
  • How I store and process your personal information: I store your contact details (mobile phone number and email address) on my mobile phone and on my PC. My PC is a desktop, so stays in the same place; it is password-protected and no-one else has access to it. I store my client notes in a cloud-based system (Dropbox) which is also password-protected. No-one else has access to my mobile phone. 
  • Your right to see information I hold on you and your right to be forgotten: You can ask to see the information I hold on you (eg our session notes) at any time and you have the right to withdraw your consent to me holding this information, except when I am legally obliged to do so (as stated above); my insurance provider requires me to hold session notes for 7 years, after which they will be destroyed. 
  • Your rights in relation to personal data
  • Under the GDPR, you have the right to see and access all of the personal data I hold on you. You have the right to correct this information, ask for it to be deleted, and make a complaint about how I process your data to the Information Commissioner’s Office (https://ico.org.uk/). (I can only delete information I hold on you after the 7 years required by my insurer).